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Changes Online Therapy Dr Karen Williams Online Therapy in the UK

Please see below for the different online therapy options: Webcam, Instant Messaging and Email


What you can expect from therapy via webcam

Webcam therapy can be seen as similar to meeting face to face, as we can see each other through the computer screen. We would usually agree how frequently to meet and agree a number of sessions. The exact details of this would be decided upon if we agreed to go ahead with therapy. We would meet on Zoom or VSee, which are secure and encrypted video calling services.


What do I need to engage in therapy via webcam?

• Access to a reliable computer, webcam and internet connection.
• The ability to use your computer and webcam for video conferencing (you may already be comfortable using platforms such as Skype).
• A private space where you can be undisturbed and not overheard for the duration of the therapy session.


I’m interested, how do I get started?

Please contact me on 07900 997 933 or [email protected] I will ask you to provide some basic information and read and agree to my terms and conditions. You will then be offered an appointment at a time that suits you. We will use the first session to further explore what has led you to seek therapy and to discuss whether or not online therapy seems suitable to meet your needs. If we decide to go ahead with therapy, a further appointment will be offered and we will agree the frequency and number of sessions.


What you can expect from therapy via Instant Messaging (IM)

Therapy via IM can be seen as similar to exchanging text messages. We would exchange messages in real time via an application called VSee. VSee works in a similar way to Skype and is secure, offering an encrypted service. It is free to download and we can talk through how to access it. We would usually agree how frequently to meet and agree a number of sessions. The exact details of this would be decided upon if we agreed to go ahead with therapy. Therapy via IM is a good option if you are someone who would like to be visually anonymous, while receiving therapy in real time.


What do I need to engage in therapy via IM?

• A reliable computer and internet connection.
• Usually you would enjoy/feel comfortable with writing and find it easy to express your thoughts and feelings using the written word.
• A private space where you will be undisturbed for the duration of the sessions, in addition to a private VSee account that cannot be accessed by others.


I’m interested, how do I get started?

Please contact me on 07900 997 933 or [email protected] I will ask you to provide some basic information and read and agree to my terms and conditions. You will then be offered an appointment at a time that suits you. We will use the first session to further explore what has led you to seek therapy and to discuss whether or not online therapy seems suitable to meet your needs. If we decide to go ahead with therapy, you will be offered a further appointment and we will discuss the frequency and number of sessions.


What you can expect from therapy via email

Email therapy can be seen as similar to writing a letter that tells someone what you are thinking and feeling. It gives you time and space to consider what you would like to share and to take things at your own pace. We would agree an appointment time, which would usually be the same day each week. This means that we would agree a day for you to send your email to me and I would reply to your email on an agreed day, within 48 hours. For example, we might agree that you would email me on a Tuesday and I would reply on a Thursday. In order to keep our communication secure, we would use an encrypted email service for sending and receiving emails. I currently use Protonmail, which is a free email provider and we can talk you through how to access it.


What do I need to engage in therapy via email?

• A reliable computer and internet connection.
• Usually you would enjoy/feel comfortable with writing and find it easy to express your thoughts and feelings using the written word.
• A private space where you will be undisturbed for the duration of writing your emails and reading my replies, in addition to a private Protonmail email account that cannot be accessed by others.
• Enough time to read and respond to my email. You would need to take time to consider what I have written and think about what it means for you. Usually you would then spend up to an hour writing your response, setting aside time to do this.
• You will need to be able to cope with the time delay in me responding to what you have written.


I’m interested, how to I get started?

Please contact me on 07900 997 933 or [email protected] I will ask you to provide some basic information and read and agree to our terms and conditions. You then be asked to open a Protonmail account and to complete an initial contact form, in order to consider whether or not online therapy seems suitable to meet your needs. If we decide to go ahead with therapy, we will agree which days of the week we will exchange emails and the number of emails we will exchange.


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